Privacy Policy

Your privacy is important to us, so we'd like to explain what information we collect when you visit transLucidonline (http://www.translucidonline.com), why we collect it, how it is used and whether we give it to others. We'd also like to explain your options to access and control your information, our data security practices and other matters. This Policy is governed by our Terms of Service.

THE PRIVACYBOT TRUSTMARK

We have registered with PrivacyBot.com, an independent privacy seal program. We display the PrivacyBot Trustmark to show our commitment to good privacy practices. Click the Trustmark to see our standing with PrivacyBot.

SPECIAL NOTE ABOUT CHILDREN

This Site is not intended for children, especially kids under 13. Children may use this site only with the direct supervision of their parent.

WHAT INFORMATION DO WE COLLECT FROM YOU AND WHY?

We May Profile You Individually.

We may build a profile of your online habits, interests and activities when you use our Site. This profile is linked to your personal identity. We compile individual profiles from "real world" contact information (e.g., street address, phone/fax), and we use these profiles for the purposes described below (please scroll down to each topic for details).

We May Profile Users Pseudononymously

We may build a pseudononymous profile of your online habits, interests and activities when you use our Site. This profile will not reveal or be linked to your personal identity. We compile these profiles from information about user PCs (e.g., IP address or browser type), and we use these profiles for the purposes described below (please scroll down to each topic for details).

We May Collect Information Needed to Contact You Later:

If we collect personal contact information (as described below), you may later modify it on our system or have us remove it.

We May Collect Your Name, Address and Phone Number. When you use our Site, we may request your name, street address, telephone number or other "real world" contact information. This information may reveal your identity or be linked to you personally. We use this information to administer and run the Site, build individual profiles for ongoing research, analysis and reporting, and to comply with any requirements of law. This information may be disclosed only to our staff and to our immediate agents.

We May Collect Your Email Address. We may request your email address, or other information needed to contact you online. This information does not necessarily reveal who you are and we will not link it to your personal identity on our Site. We use it to complete and support the immediate activity requested, administer and run the Site, telemarket goods and services to you, and to comply with any requirements of law. This information may be disclosed only to our staff and to our immediate agents.

We May Collect Other Kinds of Information from You:

When you use our Site, we may collect personal information about you described below. You may later access the information and request from us to modify or remove it.

You May be Prompted for a UserID and Password. We may ask you to enter a web site ID, password or other identifier. This information will not reveal your identity or be linked to you personally on our Site. We use this information to complete and support the immediate activity requested, administer and run the Site, and to comply with any requirements of law. This information may be disclosed only to our staff and to our immediate agents.

We May Collect Purchase Information. We may collect information actively generated by the purchase of a product or service, such as a payment method. This information will not inherently reveal your identity or be linked to you personally. We use this information to complete and support the immediate activity requested, administer and run the Site, and to comply with any requirements of law. This information may be disclosed only to our staff and to our immediate agents.

We May Collect Information About Your Computer. When you visit our Site, we may automatically collect information about your computer configuration, such as your browser type, operating system, IP address or ISP domain name. This information will not reveal your identity or be linked to you personally. We use this information to tailor an instant offer to you during your visit, build individual profiles for ongoing research, analysis and reporting, and to comply with any requirements of law. This information may be disclosed to third parties offering Site tracking software.

We Collect Your Online Postings and Content. The features of our Site allow you to create and contribute content, such as web content in general, blog posts, page comments and voting, website bookmarkings and the like. Although you may choose to identify yourself in postings, contributing content does not inherently reveal your personal identity. We use this information to complete and support the immediate activity requested, customize and personalize content to your request, and to comply with any requirements of law. This information is disclosed to third parties and in public forums generally.

CERTAIN EXCEPTIONAL DISCLOSURES

We may disclose your information if necessary to protect our legal rights or if the information relates to actual or threatened harmful conduct. Disclosure may be required by law or if we receive legal process.

WHAT ARE COOKIES? WHY DO WE USE THEM?

Cookies are small files stored by your browser in your computer when you visit our Site. We use cookies to improve our Site and make it easier to use. Cookies permit us to recognize users and avoid repetitive requests for the same information. We mostly use "session cookies" that are automatically deleted after each visit. Cookies from our Site can't be read by other sites. Most browsers will accept cookies until you change browser settings to refuse them.

HOW DO WE PROTECT INFORMATION WE COLLECT?

We follow technical and management practices we believe are reasonable under the circumstances to protect the confidentiality, security and integrity of information stored on our system, but we do not operate a completely secure Site. For example, we generally do not use secure pages to collect information but we generally do store data in encrypted form.

HOW LONG DO WE KEEP USER INFORMATION?

We generally keep user data on our server or in our archives for as long as we reasonably need it. We may alter this practice according to changing requirements. For example, we may delete some data if needed to free up storage space. We may keep other data for longer periods if the law requires it.

Data management requests are administered in an orderly manner to the extent feasible and within our direct control. Note: we have greater control over recently collected data than for archived data. Once data is removed from the system and archived, it may not be feasible to accommodate specific requests. In those cases, our general data retention policy applies.

YOUR CONSENT TO THIS POLICY

By using our Site, you agree to this Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. Our Terms of Service take precedence over any conflicting Policy provision. We may change our Policy by posting a new version on our Site.

LEGAL DISCLAIMER

This Site operates AS-IS and AS-AVAILABLE, without liability of any kind. We are not responsible for events beyond our direct control. This Policy is governed by *enter state/province here* law, excluding conflicts of law principles. Any legal actions against us must be commenced in *enter state/province here* within one year after the claim arose, or be barred.

IF YOU HAVE A PRIVACY QUESTION

If you have a privacy question about our Site, please email: Legal Department at info@translucidonline.com. Or write: Pantha Software Ltd., Attn: Legal Department, 1 RIVERSIDE HOUSE, HERON WAY, TRURO, TR1 2XN, UNITED KINGDOM.